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COVID-19 – Thonk is open and shipping

While restaurants, pubs and non-essential shops are now closed in the UK, the Thonk office remains open and shipping worldwide.


Due to the big changes we made to our operation and workspace back in April/May; and due to the fact the restrictions this time are a little different; we are currently able to continue operating normally under this second lockdown in the UK.

The restrictions we made on your orders earlier in the year have really paid off; we were able to use that time to change and improve our processes. Importantly we acquired an additional larger workspace to cope with this inevitable second wave allowing all staff to work with full social distancing in place. So we thank you for putting up with the reduction in service in the spring, it has made us much stronger today.

We can’t predict the future but right now we don’t foresee any *full* closures again due to Covid. We ARE going to shut for a week between Xmas and new year though! Because we really deserve it 🙂

As ever our biggest challenge is meeting our rampant customer demand, this is a fine problem to have in 2020!

Stay safe, love, Thonk.

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Thonk is 8 years old today!

8 years old? Wow, how did that happen? The last few months have been such a blur we almost lost track of time.

Normally we celebrate our birthday with something special for our lovely customers, we have to delay that until Oct/Nov as we are still slammed after the lockdown… but we’ll make it good 🙂

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Dates for your Diary – Annual Stocktake 2020

This is advance warning of two periods where Thonk will be closed at the end of August and September 2020.

Normally we cram our annual stocktake into an INSANE 2-3 day closure and do everything at once. Due to changes in our working practices during the pandemic we are splitting this into two longer closure periods.

Thonk will be closed to new orders on:

Thursday 27th to Friday 28th August.

Tuesday 29th September to Thursday 1st October

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Christmas and New Year

Here is some information on our Christmas and new year opening times. Our email support is now closed until January 3rd and we probably won’t be on social media much until that time either.

We are shipping the morning of December 24th, then the 27th and 28th. Service resumes as normal on January 3rd.

It’s free shipping on all UK orders until the end of December too.

If you are managing to take some time off in the next few weeks we hope you have a peaceful and synthetic time. We are looking forward to serving up lots more awesome modular stuff in 2019!

PEACE

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FREE SHIPPING DEALS

OUR FREE SHIPPING DEALS STARTED NOVEMBER 27TH 2018 AND END SOMETIME ON NOVEMBER 28TH 2018

PLEASE READ:

  1. If you are outside the UK and don’t select a Fedex or UPS option we don’t guarantee delivery before Xmas.
  2. If you select a courier option then you are 100% liable for any Tax, Duty or Brokerage fees.
  3. If the package is undeliverable for any reason and the item is returned, you must pay the reshipment cost.
  4. You must provide a real email and phone number. If you select Fedex or UPS as the courier and they cannot contact you to arrange shipment, you must pay the reshipment cost.

For more information on the specific free shipping deal in your country click below:

United Kingdom

European Union

United States

Canada, Brazil, Mexico

Argentina, Australia, Chile, China, India, Israel, Japan, New Zealand, Peru, South Africa, South Korea, Singapore

Armenia, Georgia, Aland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Island, Gibraltar, Iceland, Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican

If your country isn’t listed above we aren’t able to offer you a free shipping option.