This is one of the most common requests we get while we are shut for Xmas and New Year
- first click on Order History on the top bar.
2. Then find and click on the Order Number you are interested in.
3. Finally hit the Track button on the order. If there is no Track button available it means you didn’t choose to pay for a service with tracking.
If there is no Track button available it means you didn’t choose to pay for a service with tracking.
4. You can confirm the shipping service you chose to pay for further down the page. If your shipping method simply is stated as Airmail or First Class (not ‘Signed For’) then you didn’t choose to pay for any tracking or delivery confirmation.
Your tracking code will also work on the website of your countries national postal service, e.g. USPS, Deutsche Post, La Poste, Post.NL etc.
If you need any more help please email firstname.lastname@example.org
We guarantee that all orders placed before midday on Weds 20th December 2017 will leave the Thonk building BEFORE Xmas.
Orders placed after midday on Weds 20th December 2017 will start shipping on Tuesday 2nd January. Orders will leave the Thonk building in the order they were originally received.
FREE SHIPPING IS NOW FINISHED
OUR FREE SHIPPING DEALS STARTED DECEMBER 4TH AND ENDED AT MIDDAY (GMT) ON DECEMBER 6TH 2017
- If you are outside the UK and don’t select a Fedex or UPS option we don’t guarantee delivery before Xmas.
- If you select a courier option then you are 100% liable for any Tax, Duty or Brokerage fees.
- If the package is undeliverable for any reason and the item is returned, you must pay the reshipment cost.
- You must provide a real email and phone number. If you select Fedex or UPS as the courier and they cannot contact you to arrange shipment, you must pay the reshipment cost.
We now have a limited range of Black panels for all Music Thing Modular modules!
For all DIY kits with Black panels go here and click through.
For all Panel and PCB sets with Black panels go here.
If you just want to buy the Black panels on their own go here.
Our 5th birthday sale has now ENDED.
It ran from Friday 1st September until Monday 4th September 2017 at 9am BST (UTC+1)
Thonk orders are shipping as usual over the next two weeks, however our customer services and social media will now closed until August 21st.
>>> SLOWER SHIPPING THIS WEEK <<<
Half of us are at www.superbooth.com running the Music Thing Modular booth this week. Orders are still being taken and shipped during this period, it may just take 12-48 hours longer than normal. Back to our normal speedy despatches from Monday April 24th!
Please note that the last orders to leave Thonk this week must be placed by 3PM (GMT) tomorrow – Thursday 22nd December 2016.
The site will be open as usual and accepting orders over the holiday period, but all orders placed AFTER 3PM (GMT) on Thursday 22nd December 2016 will ship in the week commencing Tuesday January 3rd 2017.
More info here – https://www.thonk.co.uk/winter-deals-on-thonk/
We’re getting closer… wishlist here – https://www.thonk.co.uk/shop/the-new-turing-machine/
We hadn’t expected to have these kits finalised before Xmas… but we do! We are only producing a limited run of these right now as they are very time-consuming to produce. Click through to purchase.
LAST UK ORDER DATE FOR XMAS – Monday 21st December by 6pm (according to Royal Mail estimate of parcels arriving by Xmas eve)
LAST ORDER DATE WORLDWIDE FOR 2015 SHIPPING – Tuesday 22nd December by 6pm. All orders placed after this time will start shipping in the week commencing Monday January 4th 2016.
Free UK shipping on all orders from NOW until midnight on Friday 18th December
New kits in stock today:
HexInverter Mutants and Midi2CV
Befaco Instrument Interface
Free shipping deal for US and Canadian customers – Runs 5am to 12pm PST Wednesday 8th December 2015